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Clear cache & cookies

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading, login issues, or formatting issues on sites.

Follow the link or see below:

In Chrome

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.
Make sure you close/quit the browser and restart it after clearing the cache. Cache clearing can take a while.

In Firefox

  1. Click the menu button and choose Options.
  2. Select the Privacy & Security panel.
  3. In the Cached Web Content section, click Clear Now.
  4. Close the about: preferences page. Any changes you've made will automatically be saved.

Make sure you close/quit the browser and restart it after clearing the cache. Cache clearing can take a while.

How to Clear Cache on a Mac using Safari

  1. In the top menu, choose Safari.
  2. Click Preferences.
  3. Choose the Advanced tab.
  4. Enable the Show Develop menu in the menu bar.
  5. Now go to Develop in the menu bar.
  6. Choose Empty caches.

Make sure you close/quit the browser and restart it after clearing the cache. Cache clearing can take a while.

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