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USI related

What is a USI?

A USI - Unique Student Identifier is a reference number made up of 10 numbers and letters that creates an online record of your training and qualifications attained in Australia. If you are a new or continuing student undertaking nationally recognised training, you need a USI to receive your qualification or statement of attainment. A USI is for life. You only have to create it once. You may create one through this link if you don't have one yet: Her...

How do I create a USI?

To create a USI online, visit All you will need is a form of identification such as a passport, driver’s licence or birth certificate.

Forgotten your USI?

You can retrieve your USI by logging into the USI student portal by visiting or by calling 1300 857 536. A copy of your USI would also have been sent you by email when you created your USI. You may also search your USI through this link:

I have submitted my USI information, but it has come back saying that my USI is invalid. What should I do?

The USI number that you have supplied us is incorrect. Please double check the USI you have given us against the USI that you were issued to ensure that there are no errors. If you find no discrepancy between these numbers, you will need to contact the USI Department to find out your correct USI. You can do so by calling 1300 857 536.

How do I submit my USI information?

Once you purchase your online course, you are required to complete an enrolment form, during this process you will be required to provide your USI. If you choose not to submit your USI at the time then please email your details to ( If for whatever reason you encounter difficulties please contact us via LiveChat.

International and Overseas Students Policy

CTA Training Specialists can enrol persons into any nationally recognised/accredited courses to those people from Australia providing they are not an International student or considered to be an “Overseas Student”. The Education Services for Overseas Students Act 2000 (ESOS Act) defines an “Overseas Student” as a person who holds a student visa (as defined in regulation 1.03 of the Migration Regulations 1994). This includes the following Subclasses of visa: - a Subclass 500 (Student) visa...

I am trying to create my USI on but it doesn’t work. What should I do?

If the USI website will not allow you to create a USI, you will need to contact the USI Department directly in order to resolve your issue. You can do so by calling 1300 857 536 or submitting a contact form on the USI website.

I’m not a student, do I still need a USI?

If you are currently undertaking a nationally recognised training course, you are required to have a USI in order to receive your statement of attainment. We will not be able to send you your certificate until we receive your correct USI information.