I have just received my Food Safety Supervisor certificates, will these certificates be valid in any other state?
Our Food Safety Supervisor certificates are valid in QLD, NT, SA, WA, and VIC.
How long are my Food Safety Supervisor certificates valid for?
Food Safety Supervisor certificates do not have an expiry date, however, it is recommended to renew these certificates every three years. Some local councils require these certificates to be renewed every three years.
How long will my course take to complete?
Please allow approximately nine to ten hours to complete your training course.
I have submitted my practical assessment, how long will it take to be graded?
Practical assessments are graded by our trainers once each business day. You will receive an email to notify you when your practical has been graded.
I have received a grade of 99% on my practical assessment, what should I do?
A grade of less than 100% means you will need to make some changes or additions to your practical before it can be marked as correct. Your feedback will be emailed to you.
I have completed the tutorial, but I can’t access my assessment. What should I do?
Ensure that you have fully completed your tutorial. Your tutorial will notify you when it has been completed to 100%.
If you are still unable to assess your assessment, contact online support via LiveChat, by email at firstname.lastname@example.org or by phone on (07) 3878 8977.